Property Manager’s Assessment Survey The purpose of this survey is to understand your issues, concerns and requirements for a Property Manager. Name First Last Email PhoneHow satisfied are you with your current Property Manager? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How satisfied are you with their Communications? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How satisfied are you with the Leasing & vacancy periods? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How satisfied are you with the Rental Price Increase Management?? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How satisfied are you with the new tenant vetting process? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How satisfied are you with rent arrears management? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How satisfied are you with the last rental increase? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How satisfied are you with routines inspections and photographs? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How satisfied are you with the property expense & bill payments? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How satisfied are you with the water usage charges? Extremely Dissatisfied Dissatisfied Neutral Dissatisfied Extremely Satisfied How often is your rent disbursed to you? Weekly Fortnightly Twice Monthly Monthly Have you had multiple property managers looking after your property? Yes No Unsure Do you have direct access to the Director of the Property Management Division? Yes No Unsure Do you have a Quantity Surveyors Report? Yes No Unsure Can you guarantee me that the property is currently and adequately insured? Yes No Unsure Can you guarantee me that your property is / or will be updated to the new Smoke Alarm legislation? Yes No Unsure Does your current property manager screen their current trades for quality and price? Yes No Unsure Are you aware of the comparable rent for the local area? Yes No Are there any other services your Property Manager could provide?